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IBS Call Center gives you and your company the opportunity to manage its relations you’re your customers more efficiently. You will be able to record individual customer applications and correlate applications with service teams. You can manage the costs related to these applications, and form results reports with regard to applications. You can make product offers to your customers in necessary situations and record them. You can make asset reservations and correlate them with your applications. IBS Call Center also enables you to administer corporational service requests. You can record corporational application, then assign a project partner to assist you with the request. You can carry out analyses based on a periodic, location, or application priority basis. With the service profile you can obtain statistical information on application expenditures and results. |
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